By using the MomBoss Universe e-commerce platform (“the Site”), you agree to the following Terms and Conditions. Please read them carefully before making a purchase, creating a store, or using any features available on the Site.
1. Platform Role & Disclaimer
MomBoss Universe is a facilitator of commerce. We provide a space where sellers (vendors) can list, promote, and sell their products or services directly to buyers. We are not the manufacturer, owner, or direct supplier of the products or services sold.
All purchases made through the Site are considered direct transactions between buyer and seller, and MomBoss Universe bears no responsibility for:
- Product quality, authenticity, or condition
- Delays in delivery or non-delivery
- Return or refund issues
- Misrepresentation of items or services
- Disputes, damages, or financial losses arising from transactions
2. Seller Responsibility
All vendors on the platform are responsible for:
- Honouring orders placed through their store
- Accurate and truthful product descriptions
- Prompt delivery
- Transparent communication with customers
- Adhering to applicable laws and consumer rights
MomBoss Universe reserves the right to suspend or remove any seller account found to be in breach of these standards.
3. Buyer Responsibility
Buyers are encouraged to:
- Review product listings and seller reviews carefully before purchasing
- Communicate directly with sellers to clarify any questions or concerns
- Retain receipts or proof of payment for their own records
All purchases are made at the buyer’s discretion and risk.
4. Dispute Resolution
While MomBoss Universe is not liable for buyer-seller disputes, we value integrity and community accountability. If you encounter a serious issue involving fraud, non-delivery, or misconduct, you may report it to our admin team via support@momboss.space with relevant proof for internal review.
Please note: We do not process refunds, enforce returns, or arbitrate disputes.
5. No Warranty
MomBoss Universe offers the platform “as is” without any warranties, expressed or implied. We do not guarantee continuous, uninterrupted access or error-free functionality. We are not liable for:
- Technical errors or downtime
- Data loss or hacking
- Platform updates, modifications, or service suspensions
6. Indemnity
By using this platform, both buyers and sellers agree to indemnify and hold harmless MomBoss Universe, its founders, admins, staff, and affiliates from any claim, damage, liability, or loss resulting from their use of the platform, including any breach of these Terms and Conditions.
7. Changes to These Terms
MomBoss Universe reserves the right to modify or update these Terms and Conditions at any time. Continued use of the platform implies acceptance of any revised terms.